PAYMENT & DELIVERY

We accept credit cards. Additionally you can make a transfer via Sberbank-Online, Raiffeisen or PayPal. 

 

You can place an order on our website, via Instagram Direct or WhatsApp.

 

We deliver the parcels with SDEK. 

 

Saint Petersburg and Leningrad region:

• Delivery and try-on with brand representative - free

 

Moscow and Moscow region:

• SDEK delivery - door to door - 350 RUB

• SDEK pickup point - free

• You can expect to receive your order in between 1 and 2 working days.

 

Russia

• SDEK delivery - door to door - price upon request

• SDEK pickup point - free

• Estimated delivery time depends on destination point.

 

Other countries:

• EMS delivery service - price upon request

• Estimated delivery time depends on destination point.

RETURN

If the color or size did not fit you or you did not live the product, you can return it within 14 days from the date of purchase.

 

In case if you find a defect on the product, please contact us. If it can be repaired, we will do it for free, and if not, we will replace it.

 

Returns are made within 14 days after purchase.

To return or exchange a product, please contact us via Direct Messages in Instagram (instagram.com/flugg.ru) or WhatsApp (+79500311116). Please indicate in the message the reason why you decided to return the product and mention your SDEK/EMS order number.

CONTACT US

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